"Last I heard the running theory's the captain has nothing to do with us actually getting 'em, the one without a face gives 'em out after they appear."

As to how they appear, she's not exactly sure, but she'd figure it's not much different from how any of the people appear here. They get pulled in some how, just maybe less deliberately.

"But if anyone keeps records, they don't keep 'em in here, nah. There was some attempt at sharing information around most of the ship a while back, but if anyone else is keeping notes, they're keeping them to themselves." She sighs, gestures vaguely. "I tried this place first day I arrived hoping for some kinda information, too, and I check now and then, but it ain't changed yet."